Legal
Privacy policy
What this website collects, why, how long it is kept, and how to have it erased.
Who is responsible
This website is operated by Novatide, a peptide research facility and factory in Guangzhou, China. In this policy "we" means Novatide.
For any privacy question or request, contact us by Email (info@novatide-lab.com), WhatsApp (+86 175 2686 9873) or Telegram (+66944463221).
Summary
- We collect personal details only when you send an inquiry.
- We count visits without cookies and without storing your IP address.
- We set two strictly necessary cookies and keep your inquiry list in your own browser.
- No advertising or third-party tracking tags are loaded.
- We do not sell personal data.
Inquiries you send
When you submit the inquiry form we receive and store:
- your name and email address (required);
- your company or institution, country, and phone or WhatsApp number, if you give them;
- your message, if you write one;
- the compounds, sizes and quantities in your inquiry list;
- the date and time, a reference number, and which part of the site the inquiry came from.
We use these details to answer your inquiry, prepare a quotation and stay in contact about it, and we keep them as part of our business records. The inquiry is stored in our database and a copy is sent by email to our sales team.
To limit automated abuse of the form, it contains a hidden field that people do not fill in, it measures how long the form was open, and we store a keyed hash of the IP address the inquiry was sent from. The hash lets us recognise repeated abuse without keeping the address itself.
If you continue the conversation on WhatsApp or Telegram, or write to us by email, you are using those services and their own privacy terms apply to them.
Anonymous visit statistics
We keep our own simple statistics to see which pages are read and whether the site works. They use no cookies and no browser storage, and they are not shared with an analytics provider.
For each page view or key action (for example adding a compound to an inquiry list) we record: the page path, the action name, the website that referred you (host name only), campaign tags in the link you followed (utm_source, utm_medium, utm_campaign), whether the link carried an advertising click marker and of which network (the marker itself is not stored), your device class (mobile, tablet or desktop), and a country code when the hosting network supplies one.
To count visitors without identifying them, the server combines your IP address and browser identification with a secret key and the current date, and stores only the resulting hash. The key part changes every day, so a visit cannot be linked to a visit on another day. Your IP address is not stored in the statistics.
Statistics records are deleted after 400 days.
If your browser sends a Do Not Track or Global Privacy Control signal, your visits are not recorded.
Cookies and browser storage
The site sets only the following. None of them is used to track you.
| Name | Type | Purpose | Kept for |
|---|---|---|---|
nt_ruo | Cookie, first party | Records that you accepted the research-use-only notice, so it is not shown on every page. | 1 year |
nt_consent | Cookie, first party | Records your choice in the cookie notice: necessary only, or also advertising measurement. | 1 year |
nt.basket.v1 | Local storage | Your inquiry list: compound, size and quantity for each line. It stays in your browser and is sent to us only when you submit an inquiry. | Until you send the inquiry, clear the list or clear your browser data |
Details are in the cookie notice.
Google measurement tags
This site does not currently load Google Analytics, Google Ads or any other third-party tag. If that changes, such tags will load only after you give permission in the cookie notice, and this policy will be updated.
How long we keep it
- Inquiries: for as long as needed to answer them and as part of our business records, or until you ask us to erase them.
- Visit statistics: 400 days, then deleted.
- Cookies: 1 year. Inquiry list: in your browser until you send or clear it.
Your rights
You can ask us what personal data we hold about you, ask for a copy, ask us to correct it, or ask us to erase it. Contact us by Email (info@novatide-lab.com), WhatsApp (+86 175 2686 9873) or Telegram (+66944463221) and include the email address you used or your inquiry reference so that we can find the record.
The visit statistics cannot be linked to a person, so we cannot look up or remove an individual's entries; they expire on their own.
Depending on where you live, you may also have the right to complain to your local data protection authority.
Changes to this policy
If the way this site handles data changes, this page will be updated to describe it.
